Customer Service Representative
2 weeks ago
We are seeking a highly skilled and compassionate Guest Services Ambassador to provide exceptional customer service to our patients and visitors. As a key member of our team, you will be responsible for ensuring a positive and welcoming experience for everyone who enters our facility.
Key Responsibilities- Provide personalized support and assistance to patients and visitors, addressing their needs and concerns in a timely and professional manner.
- Act as a liaison between patients, visitors, and hospital staff, facilitating communication and resolving issues as needed.
- Maintain a clean and organized lobby area, ensuring a safe and comfortable environment for all.
- Collaborate with other departments to ensure seamless communication and a high level of customer satisfaction.
- Participate in ongoing training and education to stay up-to-date on hospital policies, procedures, and best practices.
- High School Diploma or Equivalent (Required)
- 3 Years experience in hospitality or customer service (Required)
- HOSP - Hospitality Certification (Preferred)
Temple University Health System is a dynamic network of outstanding hospitals, specialty centers, and physician practices dedicated to advancing the fight against disease, pushing the boundaries of medical science, and educating future healthcare professionals.
We are committed to providing a healthy, safe, and productive environment for our patients, visitors, students, and colleagues alike.
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