Patient Account Representative

2 days ago


Brentwood, Tennessee, United States Brookdale Senior Living Full time
Job Summary

We are seeking a highly skilled Patient Account Representative to join our team at Brookdale Senior Living. As a Patient Account Representative, you will be responsible for verifying patient information, billing, and follow-up of skilled nursing Medicare, Managed Care, Medicaid, and coinsurance claims. You will also provide related customer service for communities and/or patients.

Key Responsibilities
  • Verify patient information in PointClickCare (PCC) and ensure accuracy
  • Billing initial and/or adjusted skilled nursing (SNF) claims for Managed Care, Medicare, Medicare copy claims, Benefit exhaust, no pays, Medicaid, and Coinsurance through Waystar clearing house, fax, or online portals
  • Create and bill carve out and high cost drug claims
  • Perform revenue input, claim creation, billing, and follow-up of immunization charges to Medicare and Manage Care
  • Maintain familiarity with current and past contracts with Managed Care companies
  • Follow up on past due revenue for Medicare, Managed Care, Coinsurance, and Medicaid accounts
Requirements
  • High school diploma or general education degree (GED) and minimum of one to three years related experience
  • Prior experience billing Medicare and insurance claims is required
  • Must have proficiency in Microsoft office including Excel and Word
  • Prior experience with PCC and Waystar, and experience in SNF billing is preferred
What We Offer
  • A competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment


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