Customer Service Liaison

1 week ago


Baldwin, Wisconsin, United States WESTconsin Credit Union Full time
Job Summary:

We are seeking an enthusiastic and skilled Customer Service Liaison to join our team at WESTconsin Credit Union. This part-time position is ideal for individuals who enjoy learning about our products and services and sharing that knowledge with others.

Key Responsibilities:
  • Represent the Credit Union in a friendly, positive, and professional manner.
  • Provide prompt, efficient, confidential, and accurate service in the processing of transactions.
  • Respond to members' requests, problems, and complaints, and/or direct them to the proper person for assistance and resolution.
  • Learns to recognize members' needs for services and presents and refers them appropriately.
  • Handles all monetary transactions for members.
Requirements:
  • A high school diploma or equivalent and a proven track record in customer service.
  • Proficiency in basic computer, data entry, and typing skills.
  • A positive attitude, professional image, and self-motivation are essential in this role.
  • Excellent oral and written communication skills are required.
  • This is a part-time (25-37.5 hours/week) position that includes an every other Saturday rotation.
What We Offer:
  • A competitive estimated salary range of $45,000 - $55,000 per year, depending on experience.
  • Health, Dental, and Vision Insurance Plans.
  • A Healthy Living Fund Contribution.
  • A Student Loan Repayment Program.
  • Paid Time Off Accrual.
  • Paid Holidays.
About WESTconsin Credit Union:

At WESTconsin Credit Union, we value our members and strive to provide exceptional service. Our employees enjoy a supportive work environment and opportunities for growth and development.



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