Insurance Customer Service Representative
3 weeks ago
At State Farm Insurance, we're committed to providing exceptional customer service. As an Insurance Customer Service Representative, you'll play a vital role in helping us achieve this goal.
About the RoleWe're seeking a highly skilled and dedicated individual to join our team as an Account Associate. In this role, you'll be responsible for:
- Providing accurate and timely information to customers regarding their insurance needs;
- Processing policy changes and updates in our system;
- Handling incoming calls and emails from customers regarding policy inquiries and claims;
- Collaborating with team members to resolve customer issues and ensure customer satisfaction;
- Maintaining customer records and updating information as needed;
You'll work closely with our team to provide exceptional customer service by addressing customer concerns and resolving problems in a professional and efficient manner. You'll also stay up-to-date with insurance products and industry trends to effectively assist customers.
What We OfferAs an Insurance Customer Service Representative, you'll enjoy a competitive salary of $55,000 - $65,000 per year, depending on your level of experience and qualifications. You'll also have access to a range of benefits, including medical, dental, and vision coverage, as well as opportunities for professional development and career advancement.
RequirementsTo be successful in this role, you'll need:
- A high school diploma or equivalent;
- Excellent communication and interpersonal skills;
- The ability to work in a fast-paced environment and handle multiple tasks simultaneously;
- Strong problem-solving skills and attention to detail;
- Experience in customer service or a related field is preferred but not required.
If you're a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity
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