Customer Service Ambassador
3 weeks ago
We are seeking a skilled Customer Service Representative to join our team at State Farm Insurance. As a key member of our customer support team, you will be responsible for providing exceptional service to our clients.
About the RoleThis is a challenging and rewarding role that requires strong communication and problem-solving skills. You will work closely with our customers to understand their needs and provide personalized solutions.
Key Responsibilities- Assist customers with inquiries, complaints, and policy changes
- Provide accurate and timely information regarding insurance products and services
- Process policy applications, renewals, and cancellations
- Handle billing and payment inquiries
- Resolve customer issues and complaints in a professional and efficient manner
We offer a competitive salary range of $45,000 - $60,000 per year, depending on experience. Additionally, we provide comprehensive benefits, including health, dental, and vision insurance, as well as a 401(k) matching program.
RequirementsTo be successful in this role, you will need:
- A high school diploma or equivalent
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment
- Basic computer skills
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