Customer Service Ambassador

3 weeks ago


Baldwin, New York, United States State Farm Insurance Full time
Job Overview

We are seeking a skilled Customer Service Representative to join our team at State Farm Insurance. As a key member of our customer support team, you will be responsible for providing exceptional service to our clients.

About the Role

This is a challenging and rewarding role that requires strong communication and problem-solving skills. You will work closely with our customers to understand their needs and provide personalized solutions.

Key Responsibilities
  • Assist customers with inquiries, complaints, and policy changes
  • Provide accurate and timely information regarding insurance products and services
  • Process policy applications, renewals, and cancellations
  • Handle billing and payment inquiries
  • Resolve customer issues and complaints in a professional and efficient manner
What We Offer

We offer a competitive salary range of $45,000 - $60,000 per year, depending on experience. Additionally, we provide comprehensive benefits, including health, dental, and vision insurance, as well as a 401(k) matching program.

Requirements

To be successful in this role, you will need:

  • A high school diploma or equivalent
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • Basic computer skills


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