Business Office Associate

4 weeks ago


Columbus, Ohio, United States CarMax Full time
Job Summary:

As a Business Office Associate at CarMax, you will play a vital role in providing exceptional customer service in a fast-paced, team-oriented environment. Your responsibilities will include facilitating the sales, auction, and appraisal process, as well as managing cash, processing paperwork, and providing support to store personnel and other departments.

Key Responsibilities:

Assist store personnel and departments in their daily functions while adhering to CarMax guidelines

Provide customer service by greeting customers, balancing overflow traffic, and answering questions

Process paperwork associated with retail/wholesale automobile sales, including printing daily reports, maintaining deal jackets, and contacting finance companies

Manage multiple pay types, including receiving and counting money, distributing funds, and preparing deposits

Process paperwork affiliated with the state DMV, including submitting paperwork necessary to title or register a vehicle for a customer

Requirements:

Ability to read, interpret, and transcribe data to maintain accurate records

Use of resources and partnership to balance the needs of the customer and the business

Understanding of numeric filing systems and ability to prioritize and multi-task in a deadline-oriented environment

Ability to lift objects weighing up to 15-20 lbs and speak and listen effectively in dealing with internal and external customers

What We Offer:

Pleasant, but noisy office environment

Variety of work schedules with shifts that include nights, weekends, and holidays

Opportunity to develop partnerships with Sales team and other departments to provide quality customer service

CarMax provided training as required

Ability to maintain confidentiality of all records, files, and reports within the scope of the position

Why Join Us:

CarMax is a dynamic and growing company that values its employees and provides opportunities for growth and development. As a Business Office Associate, you will be part of a team that is dedicated to providing exceptional customer service and making a difference in the lives of our customers.

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