Retail Sales Lead

6 days ago


Franklin, Tennessee, United States Squishable Full time
About the Role:

Squishable is a dynamic and creative company that values customer experience above all else. As a Retail Sales Lead, you will be responsible for driving sales growth, building brand loyalty, and delivering exceptional customer service in our stores.

Key Responsibilities:
  • Develop and implement sales strategies to drive growth across all categories
  • Lead and motivate a high-performing sales team to achieve sales targets
  • Act as a brand ambassador in the local market to drive brand awareness and loyalty
  • Resolve customer issues in a solution-oriented and forward-thinking manner
  • Stay up-to-date on all current Squishable products and develop product knowledge skills
  • Assist in supervising the team on a daily, weekly, and monthly basis to meet goals and utilize Company tools

Requirements:
  • Two plus years of relevant supervisor experience in a high-volume, fast-paced, and creative customer-facing environment
  • Passion for people and a dynamic leadership style
  • Exceptional organizational and communication skills with the ability to effectively balance priorities and deliver results in a fast-paced environment
  • Ability to receive and provide constructive feedback and recognition to every team member
  • High emotional intelligence with the ability to work with and manage diverse teams
  • Willingness to work a flexible schedule including early mornings, nights, overnights, weekends, and holidays as needed

About Squishable:

Squishable is a close-knit team of designers, artists, and pop culture-fanatics who create the cutest, cuddliest, and sometimes downright unusual plush and lifestyle products in the world. We value diversity and inclusivity across our community and are proud to be an Equal Opportunity Employer. We are committed to building a team that represents a variety of backgrounds, perspectives, and skillsets.

What We Offer:
  • A dynamic and creative work environment
  • A competitive hourly rate of $14-$16
  • Opportunities for professional growth and development
  • A collaborative and engaged teamwork environment


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