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Community Outreach Liaison

2 months ago

Redlands, California, United States Creative Perspectives Management Full time
Job Overview

Creative Perspectives Management is a leading marketing firm that partners with businesses to establish strong brands and foster customer loyalty through effective campaigns. Our team is dedicated to delivering exceptional service and ensuring that our marketing strategies maintain long-term relationships with clients across diverse markets nationwide.

We are seeking a highly motivated Community Outreach Representative to join our team and support us in providing top-notch service to our clients. As a Community Outreach Representative, you will have access to ongoing training and development opportunities to enhance your skills and knowledge in presenting our clients' brands.

Key Responsibilities:

  • Educate current and potential clients about our products and services, highlighting their benefits and value proposition.
  • Identify and attract prospective clients by understanding their needs and matching them with our suitable services.
  • Collect and analyze client information to proactively resolve issues and improve the overall client experience.
  • Foster positive relationships with clients to ensure their satisfaction with our services.
  • Attend meetings and training sessions as necessary to stay updated on client information and best practices.

Requirements:

  • Bachelor's Degree in Communications, Public Relations, or a related field is preferred.
  • 0-3 years of experience in client relations, customer service, or sales roles.
  • Strong communication and interpersonal skills, with the ability to build rapport with clients and colleagues.
  • Ability to multitask and adapt to flexible schedules, with a focus on delivering results-oriented solutions.
  • Strong team player with excellent problem-solving skills and a customer-centric approach.