Customer Service Representative

2 weeks ago


Sarasota, Florida, United States James Meroni - State Farm Agent Full time
Position Overview

Are you a personable and service-oriented individual? Do you thrive in a public-facing role? If so, a position with a State Farm independent contractor agent could be the perfect fit for you. State Farm agents exclusively promote State Farm insurance and financial service offerings.

Key Responsibilities
  • Deliver timely, precise, and courteous customer service. This includes addressing inquiries about insurance options, eligibility, coverage details, policy modifications, claims processing, and billing inquiries.
  • Collaborate with the agent to establish and sustain a digital marketing strategy to enhance office visibility.
  • Assist the agent in identifying and supporting local community initiatives relevant to our market.
  • Help manage the agency's website and social media presence alongside the agent.
  • Exhibit a strong work ethic with unwavering dedication to achieving success on a daily basis.
What You Will Receive
  • 401K plan
  • Hourly compensation plus commission and bonuses
  • Paid time off including vacation and personal/sick days
  • Valuable professional experience
  • Opportunities for growth and advancement within the agency
Qualifications
  • Exceptional communication skills, both written and verbal
  • People-oriented with a focus on customer satisfaction
  • Strong organizational abilities
  • Attention to detail
  • Commitment to providing excellent customer service
  • Dedication to completing tasks accurately and promptly
  • Able to work collaboratively in a team setting
  • Capable of managing multiple tasks simultaneously
  • Ability to effectively connect with customers

If you are driven to excel and envision yourself in this role, we encourage you to submit your application. We will reach out to discuss the next steps in the interview process.

This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must successfully complete any necessary licensing requirements and training programs. State Farm agents are independent contractors who hire their own staff. Employees of State Farm agents are not employees of State Farm.



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