Customer Experience Ambassador

7 days ago


Nashville, Tennessee, United States Janie and Jack LLC Full time

About Janie and Jack LLC

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At Janie and Jack, we're dedicated to providing exceptional customer experiences. Our Sales Support Associate role is a perfect fit for those who are passionate about building genuine relationships with customers.

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What We Offer

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  • A competitive estimated salary of $65,000 - $80,000 per year, based on qualifications and location.
  • A dynamic and inspiring work environment where creativity and teamwork thrive.
  • The opportunity to work with a respected luxury children's brand, offering a range of high-quality products.
  • An employee discount of 40% off merchandise at Janie and Jack.
  • A comprehensive benefits package, including medical insurance, dental insurance, vision insurance, health and dependent care FSA, life/ad&d insurance, short term and long-term disability, commuter benefits, pet benefits, tuition reimbursement, paid time off, and 401(k) matching.
  • The chance to participate in our quarterly bonus program, eligible for Sales Leads, Assistant Managers, General Managers, and District Managers.

Job Description

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As a Sales Support Associate, you will be responsible for:

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  • Providing individualized experiences through authentic customer connections, offering expert styling advice.
  • Building relationships naturally and embracing individuality and diversity.
  • Achieving and exceeding goals by delivering exceptional experiences in-store and e-commerce.
  • Participating in open dialog with team members.
  • Celebrating team progress and encouraging others to exceed.
  • Working with the team to maintain a beautifully presented store.
  • Creating and maintaining a positive and productive work environment that fosters diversity, inclusivity, teamwork, creativity, and a passion for the brand.

Requirements

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  • Friendly, helpful, optimistic, and enthusiastic personality.
  • Passion for selling and building genuine relationships with customers.
  • Ability to work in a fast-paced, inspiring company.
  • Great communication and problem-solving skills.
  • Flexibility to support non-selling activities to meet business needs.
  • Availability to work when needed, including nights and weekends.

Why You'll Love Us

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We offer a fun work environment, with opportunities to engage with clients and create lifelong experiences. Our employees enjoy a range of benefits, including a 401(k) match, wellness services, and flexible schedules. Join us in providing exceptional customer experiences and making a difference in the lives of our customers.

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Actual Starting Pay

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Actual starting pay for this role is determined by a wide array of factors, including but not limited to qualifications, experience, relevant skills, education, and geographic location.

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Language: en



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