Customer Service Specialist

5 days ago


Fort Collins, Colorado, United States NCR Full time

About NCR VOYIX

NCR VOYIX Corporation is a leading global provider of digital commerce solutions for the retail, restaurant and banking industries. Our company is headquartered in Atlanta, Georgia, with approximately 16,000 employees in 35 countries across the globe.

We have been the global leader in consumer transaction technologies for nearly 140 years, turning everyday consumer interactions into meaningful moments. Today, we transform the stores, restaurants and digital banking experiences with cloud-based, platform-led SaaS and services capabilities.

We create exceptional consumer experiences in partnership with the world's leading retailers, restaurants and financial institutions. We leverage our expertise, R&D capabilities and unique platform to help navigate, simplify and run our customers' technology systems.

Our mission is to enable stores, restaurants and financial institutions to exceed their goals - from customer satisfaction to revenue growth, to operational excellence, to reduced costs and profit growth. Our solutions empower our customers to succeed in today's competitive landscape.

We bring innovative, industry-leading tech to all the moving parts of business across industries. NCR VOYIX has earned the trust of businesses large and small - from the best-known brands around the world to your local favorite around the corner.

Job Summary:

This role involves providing customer service and support as a Field Service Technician I. The ideal candidate will have a good mechanical aptitude, technical skills, and excellent communication abilities.

Salary Information:

The estimated salary range for this position is $35,900.00 - $52,100.00 per year, depending on location and experience levels.

Key Responsibilities:

  • Perform customer installation, maintenance, and service calls promptly and effectively.
  • Service electromechanical equipment like self-checkout systems within an assigned territory.
  • Perform maintenance, repair, PM work, and system overhauls.

Requirements:

  • Local candidate to specific geographic area.
  • Authorized to work in the US.
  • At least 18 years of age.
  • Have a valid driver's license and driving record that satisfies NCR VOYIX fleet requirements.
  • PC skills, basic electronic skills, and some specific hardware and operating system familiarity.
  • Ability to perform essential functions of the job with or without a reasonable accommodation.

Benefits:

  • Medical Insurance.
  • Dental Insurance.
  • Life Insurance.
  • Vision Insurance.
  • Short/Long Term Disability.
  • Paid Vacation.
  • 401k.

EEO Statement:

NCR VOYIX is committed to diversity and equal employment opportunity. All qualified applicants will receive consideration for employment without regard to sex, age, race, color, creed, religion, national origin, disability, sexual orientation, gender identity, veteran status, military service, genetic information, or any other characteristic or conduct protected by law.

NCR VOYIX is committed to being a globally inclusive company where all people are treated fairly, recognized for their individuality, promoted based on performance and encouraged to strive to reach their full potential. We believe in understanding and respecting differences among all people.



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