Financial Services Specialist

6 days ago


Fort Collins, Colorado, United States California Baptist University Full time
Job Summary

The Financial Services Specialist will provide exceptional customer service by assisting students, parents, and faculty members with various financial inquiries and transactions. This role requires a strong understanding of university policies and procedures, as well as excellent communication and interpersonal skills.

About California Baptist University

California Baptist University is a Christian institution that values diversity and inclusivity. As a member of our team, you will have the opportunity to work in a dynamic environment that promotes spiritual growth and academic excellence.

Responsibilities

• Provide accurate and timely information to students, parents, and faculty members regarding their financial obligations to the university

• Assist students with payment plans, including counseling and informing them of available options

• Respond to general student account inquiries made in person, by email, or by phone

• Send welcome correspondence to new students

• Handle tuition and fee agreement data entry and correspondence

• Receive payments at the front desk

• Issue book vouchers to eligible students

• Respond to readmit, transcript, and diploma clearance requests

• Place and remove student account holds

• Assist counselors with monitoring monthly payment plans

• Manage student account holds

• Maintain student files and correspondence

Requirements

• Bachelor's degree from a four-year college or university; or one to two years related experience and/or training; or equivalent combination of education and experience

• Excellent communication and interpersonal skills

• Ability to use independent judgment and manage confidential information

• Strong organizational skills and attention to detail

• Ability to read and write at a level appropriate to the duties of the position

Benefits

As a Financial Services Specialist at California Baptist University, you will enjoy a competitive salary ranging from $17.00 to $22.00 hourly, based on qualifications and experience. In addition to wages, CBU offers a comprehensive suite of employee benefits, including health insurance, retirement plan, and paid time off.

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