Customer Service Representative

2 days ago


Fort Collins, Colorado, United States Verus Bank of Commerce Full time
About Us

Verus Bank of Commerce is a community bank that values its relationships with clients, employees, shareholders, and the community. Our philosophy is to do the right thing and treat everyone with respect and professionalism.

Compensation and Benefits

We offer a competitive pay range from $19 - $23 per hour depending on experience. In addition, we provide 401K match eligibility after one year of service, medical, dental, vision, life, and disability plans with FSA and HSA options, paid time off, and paid holidays. We also offer an Employee Assistance Program to support our employees' well-being.

Job Description

We are seeking a positive, outgoing, professional team player to join our Teller staff at Verus Bank of Commerce. As a Customer Service Representative, you will be responsible for providing exceptional service to customers while performing various paying and receiving functions for deposits and loans. You will strive to retain present customers and develop new business by extending professional, courteous, and efficient service and suggesting additional services and products to serve customers' needs.

Responsibilities
  • Processes customer transactions including but not limited to deposits, withdrawals, checks, selling and redeeming bonds; ensures all necessary information is in place prior to completing transaction
  • Maintains customer records and files
  • Performs required maintenance on customer accounts
  • Responds to customer inquiries regarding their accounts or company products/services in a professional and courteous manner
  • Reconciles checks and cash in drawer at shift completion
Qualifications
  • One to two years related experience or equivalent
  • Excellent customer service skills
  • Excellent verbal and written communication skills
  • Proficient on Microsoft Office products, core application, and teller system
  • Commitment to excellence and high standards
Become Part of Our Team

If you are a motivated individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity. Please submit your application, highlighting your relevant experience and qualifications. We look forward to hearing from you



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