Host/Hostess - Sports Bar

4 days ago


Albuquerque, New Mexico, United States Sandia Resort & Casino Full time
Job Title: Host/Hostess

Join our team at Sandia Resort & Casino as a Host/Hostess, providing exceptional guest service and ensuring a seamless dining experience.

Job Summary

The Host/Hostess is the first point of contact for guests entering the restaurant and bar. Primary responsibilities include warmly welcoming guests, managing reservations, and seating guests promptly. The ideal candidate will possess strong organizational skills, excellent communication skills, and a warm and welcoming hospitality style.

Key Responsibilities
  • Greet guests as they arrive and escort them to their tables.
  • Manage reservations and seating arrangements efficiently.
  • Answer phone calls and inquiries regarding reservations and special requests.
  • Communicate special requests or VIP guests to the appropriate personnel.
  • Maintain a positive attitude and professional appearance at all times.
  • Relay important information to guests, such as wait times.
  • Inspect dining and serving areas to ensure cleanliness and proper setup.
  • Maintain contact with kitchen staff, management, serving staff, and customers to ensure that dining details are handled properly.
  • Perform daily transactions involving cash, credit cards, comps, and food vouchers.
  • Assist servers with drinks and take orders for room service.
  • Packaging takeout orders and keeping track of all servers when not on floor.
  • Help bussers buss tables when needed.
  • Ensure guests have a great experience by not overwhelming the server or the bartender.
Requirements
  • Must be at least 18 years of age.
  • High School Diploma, GED certification, or equivalent preferred.
  • Must obtain and maintain a New Mexico Alcohol Server's License upon hire.
  • Must be able to successfully pass a stringent background investigation.
  • Will require a pre-employment and random drug screening.
Working Conditions

The Host/Hostess will work in a fast-paced environment with moderate exposure to unusual elements, such as extreme temperatures, dirt, dust, fumes, unpleasant odors, and/or loud noises. The ideal candidate will be able to lift at least 25 pounds and stand and/or walk for more than four (4) hours per day.

The Pueblo of Sandia is an equal opportunity employer (EOE). Qualified applicants are considered for employment without regard to race, color, religion, sex, national origin, age, marital status, disability, sexual orientation, or any other characteristic protected by state or federal law.


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