Polaris Case Manager

2 weeks ago


Wyoming, Minnesota, United States Disability Solutions Full time

About the Role

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This position is dedicated to resolving technical vehicle issues and making business and financial decisions that enhance brand loyalty while providing world-class service.

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Responsibilities

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  • TSRs will be responsible for solving and closing cases in short periods of time through effective case management.
  • Use experience, knowledge, and collaboration with internal teams to assist dealership technicians to promptly resolve diagnostic cases.
  • Conduct flat rate time studies and review warranty flat rate manuals.
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Requirements

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Three to five years of dealer or customer service experience, Powersports Industry Knowledge, Polaris product knowledge, and an understanding, appreciation and passion for Polaris products.

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Benefits Package

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We are proud to offer competitive compensation, including a market-leading profit-sharing plan that is fundamental to our pay-for-performance culture.

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Estimated Salary Range

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$65,000 - $85,000 per year, depending on location and experience.



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