Polaris Case Manager
2 weeks ago
About the Role
">This position is dedicated to resolving technical vehicle issues and making business and financial decisions that enhance brand loyalty while providing world-class service.
">Responsibilities
">- TSRs will be responsible for solving and closing cases in short periods of time through effective case management.
- Use experience, knowledge, and collaboration with internal teams to assist dealership technicians to promptly resolve diagnostic cases.
- Conduct flat rate time studies and review warranty flat rate manuals.
Requirements
">Three to five years of dealer or customer service experience, Powersports Industry Knowledge, Polaris product knowledge, and an understanding, appreciation and passion for Polaris products.
">Benefits Package
">We are proud to offer competitive compensation, including a market-leading profit-sharing plan that is fundamental to our pay-for-performance culture.
">Estimated Salary Range
">$65,000 - $85,000 per year, depending on location and experience.
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