Vision Care Technician

2 weeks ago

West Hartford, Connecticut, United States Vision Source Full time
Position Overview

Are you enthusiastic about engaging with patients and delivering exceptional care? If so, consider joining the Vision Source team as a Vision Care Technician.

In this role, you will play a vital part in ensuring a seamless experience for patients as you assist them through various optical assessments to evaluate their visual capabilities. You will also guide them in making informed choices regarding the range of eyewear options available.

At Vision Source, you will be welcomed into a supportive environment where teamwork and a commitment to patient care are paramount. Your dedication to providing personalized service will help you cultivate a fulfilling career.

Key Responsibilities
  • Demonstrate expertise in ophthalmic assisting techniques while addressing patient inquiries with professionalism and warmth.
  • Execute the responsibilities of an Ophthalmic Technician as instructed by healthcare providers, including vision checks, intraocular pressure assessments, and obtaining patients' eyewear prescriptions.
  • Gather comprehensive medical histories from patients.
  • Assist in mentoring and training new technicians, fostering a collaborative learning atmosphere.
  • Conduct various diagnostic evaluations.
  • Exhibit excellent attendance, reflecting a commitment to patient care and team collaboration.
  • Manage patient check-in and check-out processes efficiently.
  • Educate patients about the products available in-house.
  • Contribute to team meeting agendas and participate in presentations as required.
  • Adhere to scheduled work hours, demonstrating punctuality.
  • Monitor personal productivity and responsibilities, adapting methods to enhance service quality.
  • Maintain a positive demeanor characterized by cooperation, self-motivation, courtesy, and professionalism.
  • Comply with all practice protocols and regulatory standards, taking responsibility for reporting any potential issues to management.
Essential Qualifications
  • Strong interpersonal skills and the ability to collaborate effectively with colleagues.
  • Dependable and punctual with a strong work ethic.
  • Excellent verbal and written communication abilities.
  • Proficient in data entry and typing.
  • Able to thrive in a fast-paced environment.
  • Outstanding customer service skills.
  • Prior experience as an Ophthalmic Technician is advantageous.
  • Familiarity with medical office operations and terminology.

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