Operational Manager
6 days ago
About SERVPRO Team Cuthbertson
">We strive to be the premier restoration company in our markets, driven by a passion for excellence and delivering top-quality services in every project. Our mission is to restore property and peace of mind to our customers, providing value to our clients, creating opportunities for our employees, and contributing to our communities.
">Job Summary
">We are seeking an experienced Restoration Manager to join our team at SERVPRO Team Cuthbertson. The successful candidate will have a strong background in project management, team leadership, and customer satisfaction. As a key member of our operations team, you will be responsible for overseeing project management, employee development, customer satisfaction, and overall operational efficiency.
">Responsibilities:
">- ">
- Oversee project management, employee development, customer satisfaction, and overall operational efficiency.">
- Lead and manage a team of restoration personnel, ensuring they have the necessary tools, training, and resources to excel in their roles.">
- Develop and implement strategies to improve customer satisfaction and loyalty.">
- Maintain accurate records and reports, including project timelines, budgets, and quality control metrics.">
- Identify areas for process improvements and implement changes to increase efficiency and productivity.">
Requirements:
">- ">
- A bachelor's degree in a related field, such as business administration or project management.">
- At least 3 years of experience in a leadership or supervisory role, preferably in the restoration industry.">
- Proven track record of success in project management, team leadership, and customer satisfaction.">
- Excellent communication, problem-solving, and interpersonal skills.">
- Ability to work in a fast-paced environment and adapt to changing priorities and deadlines.">
What We Offer:
">- ">
- Competitive salary and bonus structure.">
- Ongoing training and professional development opportunities.">
- Paid vacation and sick time, 10 paid holidays, and your birthday off.">
- 401(k) with company match.">
- Medical, dental, vision, and workplace insurance benefits.">
Salary Range: $58K - $75K per year, depending on qualifications and experience.
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