Claims Assistant
4 days ago
The Concord Group is seeking a detail-oriented and organized Claims Assistant to join our team. As a Claims Assistant, you will play a critical role in assisting the Claims Department with servicing and processing of policyholder claims. This position requires strong customer service skills, multitasking abilities, and proficiency in Microsoft Excel.
Responsibilities:
- Demonstrate exceptional customer service skills and manage first notice of loss (FNOL) intake
- Manage a high volume of incoming calls with a professional telephone manner
- Scan and index claim file documentation accurately
- Multitask in a fast-paced environment with ease
- Learn basic insurance fundamentals and apply them effectively
- Perform other related duties as assigned by supervisor
Requirements:
- High school diploma or GED required
- General clerical skills with attention to detail
- Professional telephone manner with excellent interpersonal skills
- Excellent organizational skills with ability to multitask
- Proficient in PC Windows environment and Microsoft Excel
- Accuracy in spelling and grammar essential
- Ability to work collaboratively in a team setting
- Experience working in a paperless environment preferred
Estimated Salary: $45,000 - $55,000 per annum
Benefits: Our comprehensive total compensation package includes medical, vision, dental, life, and disability insurance. We offer a generous Paid Time Off Program, including vacation, personal, sick time, and holiday pay. Invest in your future with our competitive 401(k) plan featuring company match.
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