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Customer Experience Specialist

2 months ago

Scottsdale, Arizona, United States Comoto Full time

About the Role:

We are seeking a highly motivated and customer-focused Sales Associate to join our team at Comoto Holdings. As a Sales Associate, you will be responsible for providing an exceptional shopping experience and delivering outstanding customer service to our customers.

Key Responsibilities:

  • Provide every customer with a great experience, maintaining a strong sense of product knowledge surrounding V-Twin, Harley Davidson, and/or Metric Motorcycles as well as parts and accessories.
  • Offer in-depth information on product features and benefits to customers.
  • Maintain store aesthetics by cleaning, stocking, organizing, and following merchandising plans.
  • Stay up-to-date with our brand and product knowledge, company information, sales, and company-wide events.

Our 5 Core Values:

We live by five core values that drive everything we do:

  • Aim For The Podium: We provide an outstanding shopping experience and deliver exceptional customer service. Sales Associates are responsible for hitting their daily/weekly/monthly sales goals.
  • Take Risks; Wear a Helmet: It never hurts to try something new. We are always looking to grow and progress and want to hear all your new ideas.
  • Share The Road: We take the health, safety, and wellness of our employees seriously. Our Wellness program and safety committee offers workshops, classes, resources, etc. to all of our team members.
  • Keep It Real: This position can be part-time or full-time. Full Time benefits include Medical/Dental/Vision/Life/Accident, Paid Time Off, and 401K matching.
  • Fuel Your Passion: Work in an industry that you are passionate about. We are a growing company, and we promote from within - career opportunities.

Qualifications:

  • 1 year + of sales or customer service experience.
  • A self-starter mentality that consistently delivers an outstanding, personalized retail experience.
  • An open mind, and is eager to learn and be a part of the riding community.
  • Experience with computers and POS systems.
  • Motorcycle riding, knowledge, or interest (desired, but not required).