High-Speed Fiber Optic Network Technician

2 weeks ago


Denver, Colorado, United States Core Fiber Partners Full time

About Us

Core Fiber Partners is a team of technology leaders committed to bridging the digital divide in rural America by providing high-speed fiber optic internet services.

We believe that everyone deserves access to reliable and fast internet, regardless of their location. That's why we're investing millions in building fiber networks in rural areas and partnering with towns and cities to bring about positive change.

Job Summary

We're seeking an experienced and customer-focused Fiber Optic Network Technician to join our team. As a key member of our outside plant operations, you'll play a vital role in ensuring the delivery of high-quality fiber internet services to our customers.

Responsibilities

  • Perform fiber optic installations and connections at customer premises within designated local markets.
  • Conduct site surveys and assess requirements for fiber network connectivity.
  • Install, terminate, and test fiber optic cables and related equipment to ensure reliable high-speed internet service.
  • Adhere to installation guidelines, quality standards, and safety protocols during all installation activities.
  • Provide customers with detailed explanations of the installation process, equipment functionality, and troubleshooting procedures.
  • Maintain accurate documentation of all installation activities, including equipment records and customer information.
  • Troubleshoot and resolve issues or concerns related to the installation, ensuring customer satisfaction.
  • Assist customers with device setup and configuration to connect to the fiber internet service.
  • Communicate effectively with customers, addressing questions, concerns, and inquiries in a professional manner.
  • Work collaboratively with the local team to ensure efficient service delivery.
  • Maintain inventory of installation materials, tools, and equipment, reporting shortages or discrepancies to the supervisor.
  • Perform OTDR testing, power meter measurements, and troubleshooting of fiber optic networks using specialized tools and equipment.

Requirements

  • Prior experience in outside plant operations, fiber optic installation, telecommunications, or a related field is preferred.
  • Strong technical skills and ability to use specialized tools and equipment for fiber optic installations and splicing.
  • Excellent customer service and interpersonal skills to interact with customers professionally.
  • Solid understanding of fiber optic networks, terminations, connectors, related equipment, and industry standards for outside plant installations.
  • Familiarity with industry standards and best practices for fiber optic installations.
  • Ability to read and interpret technical drawings, blueprints, and specifications related to outside plant infrastructure and repairs.
  • Detail-oriented with strong organizational and documentation skills.
  • Ability to work independently and efficiently, managing time and priorities effectively.
  • Physical fitness to work in various weather conditions and physically demanding environments.
  • Valid driver's license and reliable transportation to travel to assigned office locations.

Compensation and Benefits

The estimated salary for this position is $65,000 - $80,000 per year, depending on experience and qualifications. In addition to a competitive salary, we offer a range of benefits, including health insurance, retirement plans, and paid time off.



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