Client Relationship Manager for Commercial Landscaping Services
3 days ago
Job Overview:
Distinctive Lawn And Landscape LLC is seeking a seasoned Client Relationship Manager to oversee customer relations and drive business growth in the commercial landscaping sector.
About the Role:
This key position requires exceptional communication, negotiation, and presentation skills to manage client expectations, negotiate contracts, and maximize company profits.
Responsibilities:
- Manage customer relationships and maintain accurate records of designated accounts
- Negotiate contracts and quotes to ensure quality and profitability
- Monitor and follow up on outstanding estimates and aged accounts receivable
- Resolve customer complaints and improve processes to prevent future issues
- Collaborate with internal departments to ensure client needs are met
Requirements:
- Bachelor's Degree in Business or related field
- Minimum 3 years of experience in landscape industry, preferably as an Account Manager
- Prior experience with Microsoft Office and LMN software
- Valid Ohio driver's license and insurability by DLL's vehicle insurance provider
Working Conditions:
The ideal candidate will be able to work independently with minimal supervision, have excellent time management skills, and possess a 'can-do' attitude with enthusiasm and a sense of urgency.
Benefits:
- A competitive salary: $$70,000 per annum, based on industry standards and location
- Bonus opportunity tied to monthly revenue goals, estimate conversion rates, and renewed contract targets
- Ongoing training and professional development opportunities
About Us:
Distinctive Lawn And Landscape LLC is a solutions-based company delivering comprehensive commercial landscaping services throughout Central Ohio. We pride ourselves on providing exceptional customer service, quality workmanship, and a commitment to our clients' satisfaction.
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