Client Relationship Manager for Commercial Landscaping Services

3 days ago


Columbus, Ohio, United States Distinctive Lawn And Landscape LLC Full time

Job Overview:

Distinctive Lawn And Landscape LLC is seeking a seasoned Client Relationship Manager to oversee customer relations and drive business growth in the commercial landscaping sector.

About the Role:

This key position requires exceptional communication, negotiation, and presentation skills to manage client expectations, negotiate contracts, and maximize company profits.

Responsibilities:

  • Manage customer relationships and maintain accurate records of designated accounts
  • Negotiate contracts and quotes to ensure quality and profitability
  • Monitor and follow up on outstanding estimates and aged accounts receivable
  • Resolve customer complaints and improve processes to prevent future issues
  • Collaborate with internal departments to ensure client needs are met

Requirements:

  • Bachelor's Degree in Business or related field
  • Minimum 3 years of experience in landscape industry, preferably as an Account Manager
  • Prior experience with Microsoft Office and LMN software
  • Valid Ohio driver's license and insurability by DLL's vehicle insurance provider

Working Conditions:

The ideal candidate will be able to work independently with minimal supervision, have excellent time management skills, and possess a 'can-do' attitude with enthusiasm and a sense of urgency.

Benefits:

  • A competitive salary: $$70,000 per annum, based on industry standards and location
  • Bonus opportunity tied to monthly revenue goals, estimate conversion rates, and renewed contract targets
  • Ongoing training and professional development opportunities

About Us:

Distinctive Lawn And Landscape LLC is a solutions-based company delivering comprehensive commercial landscaping services throughout Central Ohio. We pride ourselves on providing exceptional customer service, quality workmanship, and a commitment to our clients' satisfaction.



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