Event Concierge

1 day ago


Vail, Colorado, United States Hyatt Full time
Event Concierge Job Description

At Grand Hyatt Vail, we are seeking a highly skilled and detail-oriented Event Concierge to join our team. As a key member of our events operations team, you will be responsible for providing exceptional support to our guests and meeting planners, ensuring seamless event execution and exceeding their expectations.

Key Responsibilities:

  • Support events operations and direct sales efforts of Grand Hyatt Vail and Destination Residences
  • Answer phones, update Hyatt internal systems, and coordinate meetings
  • Assist on the floor with group events, administrative work, and direct customer service
  • Communicate effectively with sales, events, and operational teams to ensure event success
  • Resolve guest issues promptly and maintain a high level of customer satisfaction
  • Perform general clerical duties, including information flow in support of events team
  • Manage confidential information with discretion and respect guest privacy

Requirements:

  • High school diploma or equivalent required; degree in hospitality or related field preferred
  • Excellent communication, organizational, and problem-solving skills
  • Ability to work in a fast-paced environment and adapt to changing priorities
  • Flexibility to work varied shifts, including weekends and holidays
  • Basic knowledge of hotel operations and events management

What We Offer:

  • Competitive hourly rate of $23/hour
  • Free meals in our colleague cafeteria for every shift worked
  • Free parking on-site
  • 1 hour of sick pay earned for every 30 hours worked, up to 48 hours/year
  • Discounted & Complimentary hotel room nights
  • Medical, Dental, Vision Insurance – (Full-Time colleagues)
  • Flexible Spending Account (Full-Time colleagues)
  • Retirement Savings Plan
  • Basic Life Insurance
  • PTO earned based on hours worked, up to 17 days in your first year (Full-Time & Part-Time)
  • Opportunities to work around the world with Hyatt Hotels and Resorts
  • Annual End of Season Ski Pass Bonus

Why Work at Hyatt?

Hyatt associates work in an environment that demands exceptional performance yet reaps great rewards. Whether it's career opportunities, job enrichment, or a supportive work environment, if you're ready for this challenge, then we're ready for you.

Hyatt is an Equal Opportunity Employer - M/F/Veteran/Disability/Sexual Orientation/Gender Identity


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