Distribution Center Manager
1 month ago
The DC Transportation Manager is responsible for overseeing the outbound deliveries to stores within the service region, ensuring timely and budget-friendly deliveries. This role involves managing yard operations, coordinating backhaul programs, and providing leadership to the transportation team.
Main Responsibilities:
- Manage carrier relationships and planning functions to ensure timely deliveries to stores while optimizing cube utilization; oversee inbound deliveries to guarantee on-time, on-cycle, and lead-time compliance; manage outbound deliveries to minimize expedites and communicate daily with carriers to ensure on-time compliance.
- Manage transportation costs, including cost per truckload, cube per truckload, and cost per mile; support overall financial goals; fully utilize transportation assets to reduce freight costs whenever possible; audit invoices of carriers on a regular basis and review the general ledger for all charges related to transportation.
- Drive customer service by developing a customer service team, managing customer service associates, and addressing store concerns from phone calls and Infodock.
- Develop and report financial and operations metrics.
- Maintain accurate operation of the yard, including dock, security, yard switchers, and pallet recycling.
- Reports to the DC General Manager I/II.
- Direct supervision of 6 direct reports, accountable for personnel issues, including selection, termination, performance appraisal, and professional development of subordinates.
- Typically requires overnight travel less than 10% of the time.
- Requires intermittent periods of continuous physical exertion, including walking, standing, stooping, climbing, lifting material or equipment, some of which may be heavy or awkward.
- Typically in a comfortable environment but with regular exposure to factors such as temperature extremes, moving machinery, loud noise, and fumes which cause noticeable discomfort or a moderate risk of accident or illness.
- Must be 18 years of age or older.
- Must be legally permitted to work in the United States.
- Ability to work a flexible schedule, be on-call at various times, and work weekends and holidays.
- Must be open to relocation, as flexibility in this regard can translate into increased opportunities for advancement.
- Bachelor's Degree in Operations Management, Business, or Supply Chain.
- Proficiency in Microsoft Outlook, Word, and Excel software applications.
- Extensive transportation background, including TMS intelligence, routing, P&L, and budgeting experience.
- Previous change management experience.
- The knowledge, skills, and abilities typically acquired through the completion of a high school diploma and/or GED.
- No additional education required.
- 2 years of experience.
- No additional years of experience required.
- No leadership experience required.
- No leadership experience required.
- No certifications required.
- Acts with Integrity: Demonstrates responsible, ethical, and honest behavior in all Home Depot roles, tasks, and responsibilities; models The Home Depot values.
- Problem Solving: Reacts quickly and appropriately to problems in the DC; follows up in a timely manner to issues not immediately resolvable; ties all loose ends.
- Customer Driven: Creates a customer-focused environment in which excellent service is provided to all customers; sees business through the eyes of the customer.
- Gets Things Done: Motivates self and others to accomplish important objectives despite a complex environment and multiple demands; creates a sense of urgency; delegates appropriately.
- Communicates Effectively: Communicates clearly and concisely with all audiences; keeps others informed and listens carefully to input and feedback; adapts messages to fit the audience.
- Plans Strategically: Demonstrates the ability to determine goals, direction, and action steps necessary to maximize short-term and long-term goals.
- Ground-Engaged: Demonstrates a comprehensive understanding of The Home Depot business and how his/her actions affect the business; uses this knowledge to make effective business decisions; knows the competition and the industry; foresees future challenges and takes action to address them.
- Building Relationships: Establishes trust and credibility with people over time; establishes rapport with people; has smooth working relationships with people inside and outside of the organization.
- Champions Development: Seeks knowledge about the strengths and weaknesses of his/her self and associates; takes steps to maximize development of both self and associates.
- Stress Tolerance: Maintains a positive attitude; maintains a high volume, high-quality workload under demanding conditions (e.g., short time frame).
- Safety Orientation: Enforces safety policies and procedures; is a safety role model; holds associates to a high safety standard.
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