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Client Services Coordinator
2 months ago
Position Overview: The Client Services Coordinator will play a vital role in supporting the Sales and Supply Chain departments throughout the customer order lifecycle. This includes responsibilities in order management, customer operations, service, and logistics, while also providing assistance to various Project Management Teams.
Key Responsibilities:
- Engage in daily communication with customers, sales representatives, and operational teams.
- Act as a centralized point of contact for key customers.
- Conduct daily reviews and research on incomplete shipments to ensure prompt resolution.
- Collaborate with warehouse and logistics teams to prioritize shipments, confirm the status of current releases, and address missed ship dates.
- Review incoming purchase orders for accuracy and completeness.
Required Skills:
- Prior experience in logistics within a support capacity.
- A minimum of 5 years in a customer service representative role.
- At least 1 year of data entry experience.
- Proficiency in Microsoft Outlook, Excel, and Word.
- Strong organizational skills, attention to detail, and the ability to manage heavy workloads and meet deadlines.
