SOC Operations Manager
2 weeks ago
**As a SOC Operations Manager at Inspira Enterprise, you will oversee and manage the customer expectations, ensuring their success in delivering exceptional service.**
About the Role - In this critical position, you will be responsible for handling escalated incidents from Level 1 Analyst and conducting alert triage, investigation, and incident handling. You will also act as a mentor to Level 1 analysts and play a key role in improving the security posture.
The ideal candidate will have a proven track record in SOC environments, with expertise working for fortune 500 clients.
Key Responsibilities:
- Oversee and manage the customer expectations, ensuring their success in delivering exceptional service.
- Lead and mentor a team of SOC level 1 analysts and provide subject matter expertise in alert triage, investigation, and incident handling.
- Conduct in-depth analysis of security incidents to determine root causes and impacts.
- Lead incident response efforts and coordinate with internal and external stakeholders.
Requirements:
- Bachelor's degree in computer science, Information Security, or related field, or equivalent experience.
- 3+ years of experience in a SOC environment.
- Strong understanding of security best practices, frameworks (MITRE ATT&CK), and incident response methodologies.
- Experience in investigating incidents that are triggered from EDR tools like CrowdStrike, Defender and other behavior analytics platforms beyond traditional SIEM.
- Advanced knowledge of cybersecurity principles, networking, and operating systems.
- Experience with security tools such as IBM QRadar SIEM, IDS/IPS, EDR (Endpoint Detection and Response), and firewalls.
- Strong analytical, problem-solving, and critical-thinking skills.
- Excellent written and verbal communication skills.
- Relevant certifications such as CEH, GCIA, or GCIH are highly desirable.
Estimated Salary: $180,000 - $250,000 per year
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