Plumbing Operations Director
3 weeks ago
We are seeking a highly skilled and experienced Plumbing Operations Manager to join our team at Titan Plumbing and Electric. As a key member of our leadership team, you will be responsible for overseeing the daily operations of our service department, driving growth and profitability, and ensuring exceptional customer satisfaction.
Key Responsibilities
- Lead and manage a team of plumbers and service technicians to achieve sales, growth, and profitability targets
- Develop and implement strategies to improve customer satisfaction and loyalty
- Collaborate with other departments to ensure seamless operations and effective communication
- Monitor and analyze key performance indicators to inform business decisions
- Provide training and development opportunities to team members to enhance their skills and knowledge
Requirements
- 3+ years of experience in managing and growing a service department within the plumbing industry
- Proven track record of achieving sales, growth, and profitability targets
- Strong leadership and team management skills
- Excellent problem-solving abilities and a customer-focused mindset
About Us
Titan Plumbing and Electric is a trusted name in the Tampa electric and plumbing service industries. We pride ourselves on providing long-lasting solutions and exceptional customer service. Our team is dedicated to delivering reliable workmanship and competitive prices, and we're committed to building strong relationships with our customers and community.
What We Offer
- Competitive salary and bonus program
- Comprehensive benefits package, including health and dental insurance, 2 weeks of paid vacation, and a 401(k) plan
- Company vehicle and a consistent schedule from Monday to Saturday, 7 AM to 5:30 PM
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