Support Specialist

3 weeks ago


Greenfield, Massachusetts, United States ServiceNet Full time
Job Overview

ServiceNet is a leading organization in creating a safe and welcoming environment for families in need. As a Shelter Counselor, you will play a crucial role in helping families feel supported and empowered to achieve their goals.

Key Responsibilities
  • Create a home-like atmosphere where families feel cared for and supported.
  • Assist with daily tasks, teach life skills, and offer guidance to help families overcome challenges.
  • Document progress and provide regular updates to ensure seamless communication.
  • Participate in team meetings to share best practices and learn from colleagues.
  • Ensure the shelter's rules and regulations are followed to maintain a safe and respectful environment.
Qualifications
  • Bilingual candidates are encouraged to apply.
  • Experience working with low-income individuals or those affected by mental health issues and/or addiction.
  • Proficiency in verbal and written communication, collaboration, organization, and technology use.
Compensation and Benefits
  • Starting salary: $18 per hour.
  • Paid orientation and training programs.
  • Generous time-off package and comprehensive health insurance plans.
  • 403(B) retirement plan with employer matching and long-term disability benefits.
  • Advancement opportunities, tuition assistance, and other benefits.

To learn more about ServiceNet, visit our website.



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