Customer Service Representative
4 days ago
Key Responsibilities:
- Develop and maintain a thorough understanding of all products offered by Foot Locker, enabling you to provide expert advice and guidance to customers.
- Work collaborately with colleagues to ensure seamless sales service, always striving to deliver outstanding results.
- Maintain personal productivity goals and divisional productivity standards, consistently demonstrating a strong work ethic and commitment to excellence.
- Engage with every customer by asking open-ended questions to assess their needs and preferences, fostering a deep understanding of their requirements.
- Continuously develop knowledge and expertise on products and trends, allowing you to effectively communicate this information to customers and drive sales growth.
- Stay up-to-date with all product knowledge and current or upcoming trends, always seeking opportunities to enhance your skills and stay ahead of the competition.
- Promote a positive and inclusive work environment, contributing to a culture that values diversity, equity, and inclusion.
Qualifications:
- A minimum of 0-3 years of retail experience is preferred.
- You must be confident and comfortable engaging with customers to deliver an elevated experience.
- A motivated individual who is enthusiastic about interacting with customers and athletic products, driving sales growth through excellent service and product knowledge.
- Ability to initiate tasks or activities without supervision, demonstrating initiative and a proactive approach to work.
- Flexible availability, including nights, weekends, and holidays, to meet the demands of a fast-paced retail environment.
Benefits: As a valued member of the Foot Locker team, you can expect a competitive rate of pay: $18.69 per hour.
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