Customer Experience Representative

4 days ago


Federal Way, Washington, United States Kohl's Full time
About Us

Kohl's is a leading American department store chain that offers a wide range of products, including clothing, shoes, accessories, and home goods. We are committed to delivering an exceptional shopping experience to our customers and are looking for talented individuals to join our team.

We are currently hiring a Customer Experience Representative to join our sales team. As a Customer Experience Representative, you will be responsible for delivering exceptional customer service by executing point of sale and customer service standards. This includes engaging with customers, operating a cash register, scanning items, bagging merchandise, and handling different methods of payment.

This role requires excellent communication and interpersonal skills, as well as the ability to work in a fast-paced environment. You will also have opportunities to participate in training new hires and support inventory accuracy through accurate completion of all required point of sale and merchandise disposition practices.

The ideal candidate will have a strong customer service mindset, a willingness to learn, and a commitment to providing a positive shopping experience for our customers. If you are a team player who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.

Job Requirements
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment
  • No retail experience required, but a customer service background is preferred
  • Must be 16 years of age or older

Estimated Salary: $18.00 - $25.14 per hour

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