Customer Experience Representative
3 weeks ago
Are you looking for a challenging and rewarding role in customer service? As a Customer Relations Representative at Brady Nelson - State Farm Agent, you will have the opportunity to work with a dynamic and award-winning team, making the insurance industry exciting, rewarding, and fun. The estimated salary for this position is around $60,000 per year, depending on location and experience.
About UsWe are a leading insurance agency committed to providing exceptional service to our customers. Our team is passionate about building strong relationships and finding creative solutions to customer issues.
Key Responsibilities- Provide exceptional customer service, addressing inquiries, concerns, and needs in a timely and professional manner.
- Develop and maintain strong customer relationships through active listening and effective problem-solving.
- Navigate customers through insurance policies, explaining coverage options and ensuring a clear understanding of their policies.
- Collaborate with internal teams to resolve customer issues and provide a seamless experience.
- Represent our agency with professionalism, enthusiasm, and integrity.
- Maintain accurate records of customer interactions and transactions.
- Excellent communication and interpersonal skills to build rapport with customers.
- Strong problem-solving skills, with the ability to think quickly and find creative solutions.
- Ability to learn and understand complex insurance policies and coverage options.
- Competitive spirit and drive to exceed customer expectations.
- Prior experience in customer service or insurance is a plus, but not required.
- Proficient computer skills and ability to navigate through different software systems.
- High school diploma or equivalent.
- 401K
- Salary plus commission/bonus
- Health benefits allowance
- Profit sharing
- Paid time off (vacation and personal/sick days)
- Growth potential/Opportunity for advancement within my agency
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Customer Experience Representative
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Customer Experience Representative
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Customer Service Representative
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Customer Service Representative
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1 week ago
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Customer Experience Specialist
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Customer Experience Specialist
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Retail Customer Experience Specialist
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