Healthcare Navigator for Salt Lake County
5 days ago
At Intermountain Health, we are seeking a dedicated Healthcare Navigator to join our team. As a key member of our care management services, you will play a vital role in helping our members achieve optimal health outcomes.
We offer a competitive salary range of $43.98 - $63.79 per hour, depending on experience, with a minimum guaranteed 40 hours per week. Our comprehensive benefits package includes a generous pension plan, medical and dental coverage, paid time off, and more.
Job SummaryThe Field Care Manager is responsible for developing, documenting, and implementing personalized care plans that address the unique needs and goals of each member. This involves conducting thorough assessments, collaborating with healthcare teams, and facilitating ongoing communication among members, caregivers, and providers.
This position requires both remote work and local travel within Salt Lake County to meet members in their homes, community settings, or long-term care facilities. Occasional in-office presence is required for meetings, training, and interdisciplinary team collaboration.
Key Responsibilities- IDentify members who require additional support in adhering to medical plans and enroll them in care management services through thorough assessments and referrals.
- Develop and maintain personalized care plans that incorporate evidence-based practices, member goals, and payer contract requirements.
- Maintain accurate records and case notes, adhering to regulatory standards such as NCQA, CMS, and State EQRO.
- Facilitate effective communication among members, healthcare teams, and relevant parties through coordinated efforts and interdisciplinary team meetings.
- Bachelor's degree in Nursing (BSN) or Master's degree or higher in Social Work (LCSW or PhD) from an accredited institution.
- Current RN or LCSW/PhD license in the state where care management services will be provided.
- Five years of clinical practice, including quality assurance, home care, community health, or occupational health experience.
- Reliable transportation and ability to travel within assigned geographical regions.
- Strong written and verbal communication skills, with conflict resolution and computer software proficiency.
- Certification in Case Management (CCM).
- Familiarity with Motivational Interviewing techniques.
- Knowledge of government programs, including Medicare and Medicaid.
- Experience working with third-party payers and managing complex care scenarios.
Please note that this job description may be subject to change based on business needs. We are an equal opportunity employer committed to diversity, equity, and inclusion. If you're passionate about delivering exceptional patient care and working collaboratively with interdisciplinary teams, apply now
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