Patient Access Coordinator

3 weeks ago


San Antonio, Texas, United States Christus Health Full time

About the Role:

As a Patient Access Representative at CHRISTUS Santa Rosa Health System, you will play a vital role in ensuring a seamless and welcoming experience for our patients. Your primary responsibility will be to facilitate access to our facilities, establishing encounters for patients who meet our guidelines for hospital service. You will be responsible for accurate data entry, including demographic and financial information, to ensure that all accounts are up-to-date. Your attention to detail and organizational skills will be essential in meeting the procedural requirements of our department, including data elements, insurance verification, and authorization for services.

Key Responsibilities:

  • Accurately input all required data elements for scheduling and registration, including patient demographic, financial information, guarantor information, and relevant notes associated with the encounter.
  • Verify insurance eligibility and obtain necessary authorizations for services rendered.
  • Calculate and collect the estimated patient portion based on benefits and contract reimbursement as well as prior balances.
  • Perform financial assessment for appropriate program assistance.
  • Communicate the purpose of and obtain patient/legal guardian signatures on all necessary hospital documents.
  • Represent the Patient Access department in a professional, courteous manner at all times.
  • Assist the hospital in the event of an internal or external disaster.
  • Support the flexible needs of the department to accommodate patient volume in all areas of the hospital.
  • Support the department in achieving established performance targets.
  • Complete required training as needed and as mandated.

Requirements:

  • High School Diploma or equivalent years of experience required.
  • 1 – 3 years of experience preferred.

Work Schedule: Varies

Work Type: Part Time



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