Hotel Operations Supervisor

2 days ago


New York, New York, United States ModernHaus SoHo Full time
Job Title: Hotel Operations Supervisor

An estimated annual salary of $70,000-$85,000 depending on experience.

Job Description:

As a key member of the ModernHaus SoHo team, the Front Office Manager plays a vital role in delivering exceptional guest experiences. This role requires strong leadership skills, excellent communication abilities, and a passion for customer service.

Key Responsibilities:
  • Lead the Front Office team to achieve maximum room revenue and occupancy while maintaining high standards of service excellence.
  • Develop and implement effective strategies to drive guest satisfaction and loyalty.
  • Collaborate with other departments to ensure seamless operations and efficient communication.
  • Train and develop Front Office staff to enhance their skills and knowledge.
  • Monitor and analyze performance metrics to identify areas for improvement.
Requirements:
  • Minimum 5 years of experience in a hotel or related field.
  • Proven track record of success in leadership roles.
  • Excellent communication and interpersonal skills.
  • Ability to work well under pressure and manage multiple tasks simultaneously.


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