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Support Staff Team Leader

2 months ago

Tooele, Utah, United States Natsu Healthcare Full time
Job Overview

Natsu Healthcare is seeking a dedicated Support Staff Supervisor for our Women's program. This management role is crucial in overseeing the support personnel and recovery coaches at our facilities. The Supervisor serves as a vital link between the support staff and the program director, ensuring effective communication and coordination across various teams.

Key Responsibilities
  • Supervise all support staff and recovery coaches to ensure optimal performance.
  • Collaborate with the health clinic for scheduling and appointment management.
  • Participate in the recruitment process for new support staff.
  • Work closely with the clinical director and program director to align on program goals.
  • Act as an advocate for both clients and staff, maintaining a balanced approach.
  • Ensure that all staff tasks are executed accurately and promptly.
Qualifications
  • Certification as a Peer Support Specialist (CPSS).
  • Recovery Coach Certification.
  • OSHA Certification.
  • Minimum of 2 years of experience in the recovery field is preferred.
  • Proficient in computer skills, electronic record systems, and daily office operations.
  • Management experience of at least 2 years is preferred.
Essential Skills
  • Task Management: Ability to prioritize and complete tasks efficiently.
  • Communication Skills: Proficient in giving and receiving constructive feedback and engaging with team members.
  • Technical Proficiency: Competent in managing electronic files, utilizing databases, and creating presentations.
  • Leadership: Capable of guiding a team using a trauma-informed care approach.
Physical Requirements

In accordance with the Rehabilitation Act of 1973, candidates must meet essential physical, mental, and environmental requirements to perform job functions with minimal supervision.

Work Schedule

Saturday - Monday, 8 AM - 8 PM

Compensation and Benefits

Rate of pay is dependent on qualifications and experience.

  • 401(k) Company Paid
  • 401(k) Matching
  • Medical Insurance
  • Dental Insurance
  • Vision Insurance
  • Health Savings Account (HSA)
  • Life Insurance