Support Staff Supervisor

4 days ago


Tooele, Utah, United States Nat-su Healthcare Full time

NAT-SU Healthcare is seeking a Support Staff Supervisor for our Men's Warrior Spirit program. This management position oversees the support staff and recovery coaches at their respective facilities, acting as a liaison between support staff and the program director. The work environment is a constantly changing, professional, and challenge-driven treatment program for those struggling with substance abuse disorders.

Key Responsibilities:

  • Oversee all support staff and recovery coaches.
  • Coordinate with NAT-SU health clinic for appointments and scheduling.
  • Assist in the interview process for hiring support staff.
  • Coordinate directly with clinical director and program director.
  • Advocate for clients as well as staff and maintain a healthy balance supporting both.
  • Ensure staff tasks are completed correctly and in a timely manner.

Requirements:

  • CPSS - Certified Peer Support Specialist.
  • Recovery Coach Certified.
  • OSHA Certified.
  • Experience in the recovery field (2 years preferred).
  • Knowledgeable in PC skills, electronic records systems, and day-to-day office tasks.
  • Management experience (2 years preferred).

Key Skills and Competencies:

  • Task prioritizing: Able to prioritize tasks and complete them in proper order.
  • Effective communication: A large part of this role is effective communication. Being able to productively give and receive feedback, hear out your coworkers, your team, and your management.
  • Computer and technology skills: Computer literate and capable of managing electronic files, using databases, creating spreadsheets, and preparing presentations.
  • Effective management: Able to productively course correct when needed, lead a team of support staff, and use a trauma-informed care approach with clients.

Benefits:

  • 401(k) Company Paid.
  • 401(k) Matching.
  • Medical Insurance.
  • Dental Insurance.
  • Vision Insurance.
  • HSA.
  • Life Insurance.
  • Tuition Reimbursement.
  • Paid Time Off.
  • Accidental Insurance.
  • Critical Illness Insurance.
  • 12 Paid Holidays.

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