Support Staff Supervisor
4 days ago
NAT-SU Healthcare is seeking a Support Staff Supervisor for our Men's Warrior Spirit program. This management position oversees the support staff and recovery coaches at their respective facilities, acting as a liaison between support staff and the program director. The work environment is a constantly changing, professional, and challenge-driven treatment program for those struggling with substance abuse disorders.
Key Responsibilities:
- Oversee all support staff and recovery coaches.
- Coordinate with NAT-SU health clinic for appointments and scheduling.
- Assist in the interview process for hiring support staff.
- Coordinate directly with clinical director and program director.
- Advocate for clients as well as staff and maintain a healthy balance supporting both.
- Ensure staff tasks are completed correctly and in a timely manner.
Requirements:
- CPSS - Certified Peer Support Specialist.
- Recovery Coach Certified.
- OSHA Certified.
- Experience in the recovery field (2 years preferred).
- Knowledgeable in PC skills, electronic records systems, and day-to-day office tasks.
- Management experience (2 years preferred).
Key Skills and Competencies:
- Task prioritizing: Able to prioritize tasks and complete them in proper order.
- Effective communication: A large part of this role is effective communication. Being able to productively give and receive feedback, hear out your coworkers, your team, and your management.
- Computer and technology skills: Computer literate and capable of managing electronic files, using databases, creating spreadsheets, and preparing presentations.
- Effective management: Able to productively course correct when needed, lead a team of support staff, and use a trauma-informed care approach with clients.
Benefits:
- 401(k) Company Paid.
- 401(k) Matching.
- Medical Insurance.
- Dental Insurance.
- Vision Insurance.
- HSA.
- Life Insurance.
- Tuition Reimbursement.
- Paid Time Off.
- Accidental Insurance.
- Critical Illness Insurance.
- 12 Paid Holidays.
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