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Automotive Service Representative

2 months ago

Raleigh, North Carolina, United States Sams Xpress Car Wash Full time
Job Summary

Sams Xpress Car Wash is seeking a highly motivated and customer-focused Car Wash Crew Member to join our team. As a Car Wash Crew Member, you will be responsible for providing exceptional service to our customers, ensuring their vehicles are cleaned to the highest standards, and maintaining a safe and clean work environment.

Key Responsibilities
  • Direct guests to the entrance of the wash station and guide automobiles onto the conveyor of the automatic mechanism
  • Clean the front and rear of vehicles using a brush and detergent
  • Activate the wash mechanism and observe its operation to detect any issues, prioritizing safety and service
  • Assist guests with the pay station and product sales
  • Greet and interact with guests after their wash is complete
  • Ensure the quality of the car wash service
  • Assist with opening and closing operations, including cleaning duties
  • Perform other duties as assigned by the location management team
Requirements
  • Great customer service focus
  • Strong communication skills
  • Ability to manage multiple priorities simultaneously
  • Enjoy working as part of a team
  • Positive attitude
  • Reliable transportation
  • Willingness to submit to and pass all pre-employment testing
Work Environment

The Car Wash Crew Member will work at a job site location and be exposed to various weather conditions. Hours of work include, but are not limited to, the hours of operation, which are 7 days a week, 7:30AM-9:00PM, with closing only on Christmas. Additional hours prior to opening/closing may be required to ensure duties are met.