Center Operations Coordinator
3 weeks ago
The UPS Store 7001 in Scottsdale, AZ is seeking a skilled and detail-oriented individual to fill the role of Center Operations Coordinator.
Job Summary:
The ideal candidate will possess excellent customer service skills, be proficient in handling shipping and printing requests, and have a strong understanding of retail operations.
Responsibilities:
- Delivering top-notch customer service by greeting and assisting customers with a wide range of services.
- Efficiently handling shipping services, including weighing, labeling, and processing packages for domestic and international shipments.
- Assisting customers with printing needs, including document printing, scanning, and copying.
- Aquiring in-depth knowledge of UPS Store products and services to offer appropriate solutions and upsell additional services.
- Processing transactions accurately and handling payments through cash, credit cards, or other accepted methods.
- Informing customers about ongoing promotions, loyalty programs, and new services to encourage repeat business and attract potential clients.
- Maintaining a clean, organized, and visually appealing store environment.
Requirements:
- Customer-focused attitude and a genuine passion for delivering exceptional customer service.
- Excellent verbal communication skills to effectively interact with customers and team members.
- Strong attention to detail to ensure accurate processing of shipping and printing requests.
- Capability to handle multiple tasks simultaneously while maintaining a positive attitude.
- BASIC computer skills to navigate various software applications and process transactions.
Benefits:
We offer a competitive compensation package, including medical benefits, PTO, and opportunities for bonuses. Based on industry standards and location, we estimate an annual salary of $40,000 - $50,000.
This is an excellent opportunity to grow your career in retail services and contribute to the success and growth of our UPS Store within the local community.
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