Center Operations Coordinator

3 weeks ago


Scottsdale, Arizona, United States The UPS Store 7001 Full time
About the Job

The UPS Store 7001 in Scottsdale, AZ is seeking a skilled and detail-oriented individual to fill the role of Center Operations Coordinator.

Job Summary:

The ideal candidate will possess excellent customer service skills, be proficient in handling shipping and printing requests, and have a strong understanding of retail operations.

Responsibilities:

  • Delivering top-notch customer service by greeting and assisting customers with a wide range of services.
  • Efficiently handling shipping services, including weighing, labeling, and processing packages for domestic and international shipments.
  • Assisting customers with printing needs, including document printing, scanning, and copying.
  • Aquiring in-depth knowledge of UPS Store products and services to offer appropriate solutions and upsell additional services.
  • Processing transactions accurately and handling payments through cash, credit cards, or other accepted methods.
  • Informing customers about ongoing promotions, loyalty programs, and new services to encourage repeat business and attract potential clients.
  • Maintaining a clean, organized, and visually appealing store environment.

Requirements:

  • Customer-focused attitude and a genuine passion for delivering exceptional customer service.
  • Excellent verbal communication skills to effectively interact with customers and team members.
  • Strong attention to detail to ensure accurate processing of shipping and printing requests.
  • Capability to handle multiple tasks simultaneously while maintaining a positive attitude.
  • BASIC computer skills to navigate various software applications and process transactions.

Benefits:

We offer a competitive compensation package, including medical benefits, PTO, and opportunities for bonuses. Based on industry standards and location, we estimate an annual salary of $40,000 - $50,000.

This is an excellent opportunity to grow your career in retail services and contribute to the success and growth of our UPS Store within the local community.



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