Customer Service Representative
3 weeks ago
Job Summary
We are seeking a friendly and helpful Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing excellent customer service, handling customer inquiries, and resolving any issues that may arise.
Key Responsibilities
- Greet and positively engage guests in the restaurant.
- Accurately accept guests' orders and process payments.
- Address and resolve all guest inquiries and concerns in a timely manner.
- Maintain a safe, secure, and comfortable area for guests and team members.
- Work well with our Delivery Partners.
- Maintain facility cleanliness by completing general clean tasks including wiping tables, washing dishes, and sweeping and mopping floors.
Requirements
- Must be at least 16 years of age.
- Must have reliable transportation.
- Ability to read and interpret documents such as safety rules, operating and maintenance instructions, procedure manuals, and training materials.
- Must be able to stand for long periods of time.
- Must be able to lift up to 50 lbs. with assistance.
- Must get along well with coworkers and guests through a positive and friendly demeanor.
About Us
Charter Foods is a leading fast-food chain with a rich history dating back to the 1950s. Our commitment to quality and customer satisfaction has made us a favorite among locals and visitors alike. We offer a fun and dynamic work environment, flexible scheduling, and opportunities for advancement.
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