Customer Service Liaison

4 weeks ago


New Martinsville, West Virginia, United States State Farm Insurance Full time
Customer Service Expertise

As a Customer Relations Representative at State Farm Insurance, you will provide exceptional customer service by answering inquiries, resolving issues, and offering appropriate solutions. Your primary responsibility will be to assist customers with their insurance needs, ensuring a seamless and efficient experience.

Key Responsibilities:
  • Process policy changes, claims, and payments accurately and efficiently.
  • Maintain customer records and update information as necessary.
  • Collaborate with team members to ensure a positive and collaborative work environment.
  • Stay updated on insurance policies, regulations, and industry trends to provide accurate information and advice.
Requirements:
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Strong problem-solving and analytical skills.
  • Proficiency in using technology and software applications.

This is an excellent opportunity to join a dynamic team and contribute to the success of State Farm Insurance.



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