Shift Team Lead

4 weeks ago


Vienna, Virginia, United States Domino's Franchise Full time
Job Overview

Domino's Pizza is seeking a skilled Shift Team Lead to oversee daily operations and ensure exceptional customer service. As a key member of our team, you will be responsible for leading by example, maintaining high standards of quality and cleanliness, and driving sales growth.

Key Responsibilities:

  • Provide leadership support to the Manager on Duty (MOD) and maintain high standards of customer service during high-volume, fast-paced operations.
  • Communicate clearly and positively with management and team members, ensuring seamless service and efficient operations.
  • Greets customers in person or via phone and takes orders professionally and promptly, providing excellent customer service to encourage repeat business.
  • Support shift management, including overseeing pre-close functions, maintaining service and food quality standards, and ensuring accurate cash handling and inventory control.
  • Assist management with inventory control and stock ordering, and maintain a clean and organized work area, taking ownership of surroundings.

Requirements:

  • Ability to pass applicable Company background checks.
  • Excellent written and verbal communication skills, with the ability to interact with management and customers effectively.
  • Superb ability to multi-task and adjust to changing priorities in a dynamic, fast-paced environment.
  • Ability to lead the team on duty and work independently and as part of a team.
  • Ability to add, subtract, multiply, and divide accurately and quickly, with the ability to make correct monetary change.

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