Customer Service Representative

4 days ago


Vienna, Virginia, United States Jennifer Respress - State Farm Agent Full time

Job Description:

We are seeking a highly motivated and customer-focused individual to join our team as a Receptionist for our State Farm Agent office. As a Receptionist, you will play a vital role in providing exceptional customer service and support to our clients.

  • Benefits:
  • Simple IRA
  • Holiday pay
  • Health reimbursement account
  • Bonus based on performance
  • Competitive salary
  • Flexible schedule
  • Opportunity for advancement
  • Paid time off
  • Training & development


Position Overview:

As a Receptionist for our State Farm Agent office, you will have the opportunity to work with a dynamic team and make a real difference in the lives of our clients. If you are a people person with excellent communication skills, we want to hear from you

  • Responsibilities:
  • Establish customer relationships and follow up with customers, as needed.
  • Use a customer-focused, needs-based review process to educate customers about insurance options.
  • Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.


Requirements:

We are looking for individuals who possess the following skills and qualities:

  • Interest in marketing products and services based on customer needs
  • Excellent communication skills - written, verbal and listening
  • People-oriented
  • Detail oriented
  • Proactive in problem solving
  • Able to learn computer functions
  • Ability to work in a team environment
  • Bilingual Spanish preferred


If you are a motivated and customer-focused individual who is looking for a new challenge, please complete our application. We will follow up with you on the next steps in the interview process.


This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents employees are not employees of State Farm.



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