Housekeeping Manager

5 days ago


New Holstein, Wisconsin, United States Healthcare Services Group, Inc. Full time
Job Title: Lead Housekeeping Manager

About Us:

Healthcare Services Group, Inc. (HCSG) is a leading provider of housekeeping, laundry, and dining services to the healthcare industry. With over 45 years of experience, we have established ourselves as a trusted partner to thousands of healthcare communities across the country.

Our Mission:

We are committed to fostering a culture of excellence, integrity, and teamwork. Our purpose is to provide exceptional service to our clients, residents, and employees, while promoting a safe and healthy environment for all.

Job Summary:

We are seeking a highly motivated and experienced Lead Housekeeping Manager to join our team. As a key member of our operations team, you will be responsible for managing and supervising housekeeping, laundry, and floor care staff at a single site. Your primary focus will be on ensuring the highest level of quality and customer satisfaction, while maintaining a safe and healthy environment for our clients and residents.

Responsibilities:

  • Manage and supervise housekeeping, laundry, and floor care staff to ensure excellent service delivery and quality standards.
  • Lead staff training, quality control, and in-servicing to ensure compliance with company policies and procedures.
  • Maintain accurate records of income and expenditures, supplies, personnel, and equipment.
  • Act as liaison between building occupants or administrators and HCSG staff, ensuring effective communication and resolution of issues.
  • Ensure compliance with safety protocols and procedures, including the use of personal protective equipment (PPE) and adherence to infection control and universal precautions policies.
  • Develop and implement strategies to improve customer satisfaction and employee engagement.

Requirements:

  • High school diploma or equivalent required; two years of experience in environmental services in a healthcare environment and personnel supervision desired.
  • Ability to lift/carry a maximum of 50 pounds, push/pull a maximum of 50 pounds, stand, sit, bend, and walk for extended periods.
  • Must be able to perform routine, repetitive tasks continuously.
  • Must be able to work around food and cleaning products.
  • Must live in the service area.

What We Offer:

HCSG offers a comprehensive benefits package, including medical, dental, vision, and supplemental health plans, as well as training and development opportunities to support your career growth. We are committed to fostering a positive and inclusive work environment that promotes employee well-being and job satisfaction.

Equal Opportunity Employer:

HCSG is an equal opportunity employer committed to diversity and inclusion. We welcome applications from qualified candidates of all backgrounds and perspectives.



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