Fitness Center Representative
1 month ago
The Member Services Representative will be responsible for delivering exceptional customer experiences to Planet Fitness members, prospective members, and guests. This role requires a passion for fitness and health, as well as strong communication and problem-solving skills.
Key Responsibilities- Provide superior customer service to members, prospective members, and guests.
- Handle front desk activities, including answering phones, checking members into the system, and facilitating new member sign-ups.
- Respond to member questions and concerns in a timely and professional manner.
- Maintain the neatness and cleanliness of the club.
- Customer service background preferred.
- Basic computer proficiency.
- A passion for fitness and health.
- Upbeat and positive attitude.
- Punctuality and reliability are must-haves.
- A Judgement Free Zone where members can feel comfortable and motivated.
- A supportive team environment that encourages growth and development.
- A competitive compensation package and opportunities for advancement.
At Planet Fitness, we're committed to enhancing people's lives with an affordable, high-quality fitness experience. If you're looking for a role that makes a difference in people's lives, we encourage you to apply.
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