Fitness Center Representative

1 month ago


Jacksonville, Florida, United States Planet Fitness Full time
Job Summary

The Member Services Representative will be responsible for delivering exceptional customer experiences to Planet Fitness members, prospective members, and guests. This role requires a passion for fitness and health, as well as strong communication and problem-solving skills.

Key Responsibilities
  • Provide superior customer service to members, prospective members, and guests.
  • Handle front desk activities, including answering phones, checking members into the system, and facilitating new member sign-ups.
  • Respond to member questions and concerns in a timely and professional manner.
  • Maintain the neatness and cleanliness of the club.
Requirements
  • Customer service background preferred.
  • Basic computer proficiency.
  • A passion for fitness and health.
  • Upbeat and positive attitude.
  • Punctuality and reliability are must-haves.
What We Offer
  • A Judgement Free Zone where members can feel comfortable and motivated.
  • A supportive team environment that encourages growth and development.
  • A competitive compensation package and opportunities for advancement.

At Planet Fitness, we're committed to enhancing people's lives with an affordable, high-quality fitness experience. If you're looking for a role that makes a difference in people's lives, we encourage you to apply.



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