Fitness Ambassador

2 days ago


Jacksonville, Florida, United States Taymax Group Full time
Job Title: Member Services Representative

At Taymax Group, we're committed to providing a high-quality fitness experience in a welcoming, non-intimidating environment, which we call the Judgement Free Zone. We're seeking a Member Services Representative to join our team and contribute to this mission.

Key Responsibilities:
  • Provide exceptional customer service to members, prospective members, and guests, ensuring a positive experience at our fitness centers.
  • Handle front desk activities, including answering phones, checking members into the system, and assisting with tours and membership sign-ups.
  • Facilitate updates to member accounts and respond to questions and concerns in a timely and professional manner.
  • Maintain the neatness and cleanliness of the club, including completing daily tasks and assisting with special cleaning projects.
Requirements:
  • Must be 18 years of age or older.
  • High School diploma/GED equivalent required.
  • Customer service background preferred.
  • Basic computer proficiency.
  • Punctuality and reliability are a must.
  • Ability to work independently and as part of a team.
  • A positive, upbeat attitude and a passion for fitness and health.
  • Exceptional customer service skills and ability to interact positively with members and co-workers.
Physical Demands:
  • Continual standing and walking during shift.
  • Continual talking in person or on the phone during shift.
  • Must be able to occasionally lift up to 50 lbs.
  • Will occasionally encounter toxic chemicals during shift.

Taymax Group is an equal opportunity employer and welcomes talent from all backgrounds and perspectives. We strive to foster an inclusive and diverse environment where we all work toward our common goal. If you're passionate about fitness and customer service, we encourage you to apply for this exciting opportunity.


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