Community Bank Representative

3 days ago


Carrollton, Missouri, United States BTC Bank Full time

Are you passionate about delivering exceptional customer experiences? Do you have a strong desire to serve your community? BTC Bank is seeking a talented Customer Service Representative to join our team

About the Role

This is an exciting opportunity to work for a reputable community bank that values its customers and employees alike. As a Customer Service Representative, you will be responsible for providing top-notch support to our customers, responding to their inquiries, and resolving any issues that may arise.

  • Respond to customer inquiries via telephone and face-to-face interactions.
  • Provide product recommendations and information about bank services.
  • Process ATM/debit card applications and maintain accurate customer records.

You will also have the opportunity to cross-sell bank products and services to our customers, helping them achieve their financial goals and build long-term relationships with our bank.

Requirements

To succeed in this role, you should possess excellent communication and interpersonal skills, be able to work in a fast-paced environment, and maintain a positive attitude under pressure. Previous cash handling experience is a plus, but not required.

  • High school diploma or equivalent.
  • Excellent computer proficiency (MS Office - Word, Excel, and Outlook).
  • Ability to work independently and carry out assignments to completion within parameters of instructions given.
Compensation

The estimated annual salary for this position is $50,000 - $65,000, depending on location and experience.

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