Banking Technician

1 month ago

Carrollton, United States TEKsystems Full time
Job DescriptionJob Description

Top Skills' Details

Need to have at least 2 years of banking security
Experience performing maintenance and repair to financial/ATM equipment, bank locks, mechanical systems

 

Job Description

Provide continuity of customer operations and a high level of customer satisfaction/service to the clients.
Provide maintenance and repairs on Financial/ATM equipment and other electro-mechanical equipment at various locations within assigned territory.
Provide maintenance and repairs to pneumatic banking systems.
Provide maintenance and repairs to various bank locks and mechanical systems.
Provide ability to service and troubleshoot ATMs as well as CCTV and access control systems
Follow troubleshooting guidelines and refer to technical/parts manuals, change notices and bulletins, modification notices, etc. in order to diagnose & repair equipment or systems. Whenever possible, all work performed should be reviewed with the customer.
Provide knowledge of basic electricity and electronic theory and the ability to apply that knowledge to duties involved in engineering functions such as evaluation testing and installation of various pieces of bank equipment.
Exhibit effective customer service skills by consistently communicating with service coordinator, dispatcher, management, and customers to ensure complete customer satisfaction experience.
Attends training classes when offered.
Complete monthly vehicle reports in a timely manner. Maintain accurate truck inventory to ensure timely responses to customers’ needs.
Must have a strong work ethic.
Must be detail-oriented.
Must handle other duties and responsibilities, as assigned.

 

Additional Skills & Qualifications

Must have or be able to get Texas Alarm License (Drug and background Check)

 

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