Customer Service Liaison
4 days ago
Modern Automotive Network, a leader in the industry since 1933, is seeking a highly motivated and customer-focused individual to fill the role of Call Center/BDC Service Representative in our Winston-Salem, NC office.
About the Role:- We are looking for someone to answer inbound and internal phone calls professionally and efficiently, making outbound calls to customers and prospects as needed.
- This position requires handling a high volume of calls daily (approximately 120+).
Key Qualifications:
- Proficiency in computer software and systems is essential.
- The ideal candidate will be able to multitask and prioritize tasks effectively.
- Exceptional verbal and written communication skills are necessary.
- Previous experience in a call center or automotive industry is preferred.
- A High School Diploma or equivalent is required.
What We Offer:
- A dynamic and professional work environment with a talented workforce.
- A competitive compensation package including bi-monthly bonus opportunities.
- Comprehensive insurance coverage, including medical, dental, vision, life, and flexible spending plans.
- Paid time off and holidays.
- 401(k) eligibility after one year of service.
Career Opportunities:
We are committed to our employees and customers alike, offering a stable and supportive work environment that fosters growth and development. If you are a motivated and customer-focused individual looking for a new challenge, we encourage you to apply.
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