Client Service/Sales Liaison
1 week ago
Estimated Salary: $45,000 - $60,000 per annumThis role requires exceptional communication skills, conflict resolution expertise, and ability to build lasting relationships with customers. If you are an empathetic, tech-savvy individual who can thrive in a fast-paced environment, we encourage you to apply.
Key Responsibilities:
- Handle high volumes of customer inquiries via phone and in-store interactions
- Determine the root cause of customer concerns, gather necessary information, and provide suitable solutions
- Maintain a professional demeanor while interacting with customers, using best practices in client service techniques
- Achieve personal and team sales targets
- Participate in training sessions to enhance knowledge and stay up-to-date on industry developments
- High school diploma or equivalent
- Prior experience as a Customer Service Representative or similar role is highly preferred
- Excellent verbal and written communication skills
- Understanding of active listening techniques
- Ability to work effectively under pressure
- Organizational skills with the capacity to prioritize tasks and manage time efficiently
- Competitive salary range
- Ongoing training and development opportunities
- Flexible work arrangements to support work-life balance
- A supportive and inclusive work environment
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