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Clinical Support Technician II

2 months ago


Chapel Hill, North Carolina, United States UNC Health Care Full time
Job Summary

We are seeking a highly skilled Clinical Support Technician II to join our Cardiology and Oncology Stepdown Unit team. As a key member of our healthcare team, you will provide exceptional patient care and support to our patients and families.

Responsibilities
  • Assist physicians and healthcare providers with routine examinations and procedures, as well as procurement of equipment and supplies.
  • Critically review patient care documentation, making note of any significant changes in the patient's condition and reporting to a registered nurse or physician.
  • Provide a variety of clerical tasks, including organizing and prioritizing workload, greeting and directing visitors, researching information as requested by nurses and physicians, reviewing orders for logic and clarity, revising orders as requested by the nurse, answering the telephone/patient call lights, transcribing physician orders, and maintaining medical records.
  • Perform routine quality assurance audits, safety checks, and inventory of supplies.
  • Provide administrative and clerical support, including PI audits and data entry.
  • Provide clinical support assistance, including cleaning the work area, maintaining office equipment, troubleshooting common software and hardware problems, changing linens, checking supply inventory, re-stocking supplies, transporting patients/supplies/specimens, and assisting in the orientation of new employees and students.
  • Provide direct personal care to patients, including bathing, dressing, feeding, assisting with ambulation, measuring and recording vital signs, and patient height and weight.
Requirements
  • High School diploma or GED.
  • Listed as Nursing Assistant II with the North Carolina Board of Nursing.
  • Listed as Nursing Assistant I with the North Carolina Department of Health and Human Services.
  • Basic Life Support (BLS) for Healthcare Provider certification.
  • Cardiopulmonary Resuscitation (CPR) certification.
  • One (1) year of clerical or customer service experience and six (6) months of related nursing assistant experience.
Work Environment

This is a 36 hours per week position, working 12 hour rotating shifts (7am-7:30pm and 7pm-7:30am) with weekend and holiday rotation. This position qualifies for an extensive benefit package, including PTO hours, which are accrued based on the number of worked hours.

About UNC Health Care

UNC Health Care is a leading healthcare system in the region, dedicated to improving the health and well-being of our patients and communities. We are committed to providing exceptional patient care, innovative treatments, and compassionate service.