Service Leadership Professional
3 days ago
Ditch Witch West, a premier capital equipment dealer in the West, is seeking an experienced leader to supervise and manage their service team in Sacramento, CA.
We offer a dynamic work environment with opportunities for growth and development through training and resources. Our competitive compensation package includes a salary range of $80,000-$123,703 per year, depending on experience.
About the Role:
The Service Supervisor will oversee all field and shop processes, financials, technician development, and customer satisfaction. Key responsibilities include ensuring consistent and efficient work order management, maximizing customer communication, and driving results-oriented leadership.
Requirements:
- Prior experience as a mechanic with knowledge of heavy construction equipment.
- Prior operational experience with an understanding of budgeting, staffing, and personnel procedures.
- Computer skills, including Microsoft Office suite.
- Leadership skills and mindset.
- Ability to maintain good customer and employee relations.
Benefits:
- Competitive pay based on your skills, training, and experience level.
- Outstanding benefits, including 401(k) & Roth 401(k) Retirement Plans, Medical, Dental, Vision, and Prescription Insurance, Flexible Spending Accounts (Flex Plans), Life Insurance, Short- and Long-Term Disability Insurance, Employee Assistance Program, Online and Instructor-Led Training, Tuition Reimbursement for Training Programs.
- Progressive Vacation Plans, Sick Leave & Paid Holidays – Members receive 80 hours of vacation (prorated for new hires), 40 hours of Sick Leave, and 7 paid holidays each year.
- Advancement opportunities – Pape' is a dynamic, growth-oriented organization with a focus on promoting from within.
- Stability and reputation – Pape' is a family-owned, fourth-generation company with over 160 locations, over 4,500 members, and 85+ years of experience.
- Equipment – We have the largest equipment inventory in the West and an unparalleled parts inventory.
- Employee impact – Enjoy an open-door policy where your voice will be heard and your opinions will matter.
- Training – You will be provided with training and mentoring to prepare you for your role and continued learning to grow your skills.
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